Privacy Policy

01 Information We Collect

We may collect the following types of information:

• Contact details — such as your name, phone number, email address, and postal address, when you make a reservation, place an order, sign up for our newsletter, or contact us.
• Booking and order details — including date, time, party size, dietary requirements, and special requests.
• Payment information — processed securely through our third-party payment providers. We do not store full credit card details on our own servers.
• Technical information — such as your IP address, browser type, device information, and pages visited, collected automatically when you use our website.
• Communications — records of correspondence if you contact us by phone, email, or through our website.

02 How We Use Your Information

We use the information we collect to:

• Process and manage bookings and food orders
• Respond to enquiries and provide customer support
• Send updates, promotions, or newsletters (only if you have opted in)
• Improve our website, menu, and services
• Comply with legal and regulatory obligations
• Protect against fraud or misuse of our services

03 Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our site (for example, via Google Analytics). You can disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.

04 Sharing of Your Information

We do not sell your personal information. We may share your information with:

• Trusted third-party service providers who help us operate our website, process payments, or manage bookings
• Government or regulatory authorities where required by law
• Professional advisers, where necessary, for legal or business purposes

Any third parties we work with are required to handle your information securely and only for the purposes we specify.

05 Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

06 Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (for example, tax and business record-keeping obligations).

07 Your Rights

Under the Australian Privacy Principles (Privacy Act 1988), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Opt out of marketing communications at any time
• Lodge a complaint with us, or with the Office of the Australian Information Commissioner (OAIC), if you believe your privacy has been breached

08 Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children without parental consent.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: